Privacy Policy
Your Privacy Matters
Honey & Hue Beauty respects your privacy and is committed to handling your personal information with care.
This policy explains what information we collect, why we collect it, how it may be used and shared, and how you can contact us about your information
Information We Collect
Honey & Hue Beauty may collect personal information that is reasonably necessary to provide our services and manage our business
This may include your name, phone number, email address, service location, appointment details and service preferences
We may also collect information you provide through booking forms, enquiry forms, emails, messages, agreements or consent forms
Where relevant to a service, we may collect information relating to allergies, sensitivities, previous reactions, health considerations or other information needed to safely provide your service
For services involving children, we may also collect the child’s details and the contact and consent information of their parent or guardian
You may make general enquiries without providing more information than is necessary, however accurate contact and identifying information may be required to manage or provide a booking
How We Collect Information
We generally collect information directly from you when you make a booking, submit an enquiry, complete a consent or service agreement, contact us through email, phone or social media, or provide information during an appointment
Information may also be received through services we use to operate Honey & Hue Beauty, including our website, booking system and payment providers
We aim to collect only the information reasonably required to provide our services, communicate with you and manage your booking
How We Use Your Information
We may use your personal information to manage appointments, provide beauty services, communicate with you, process payments and respond to enquiries
Information may also be used to assess the suitability and safety of a service, maintain business and transaction records, manage cancellations or service concerns, and meet legal or accounting requirements
If you choose to receive promotional communications from Honey & Hue Beauty, your contact information may also be used for marketing. You may unsubscribe or ask us to stop marketing communications at any time
Health information should not be used for direct marketing without specific consent, so keeping that last marketing permission separate from service/safety information is important
Sensitive Information & Children
Some services may require us to collect sensitive or health-related information, such as allergies, sensitivities, medical considerations or previous reactions
This information is collected only where it is relevant to the safety, suitability or delivery of your service
For Little Honeys and other services involving children, information may be provided by a parent or guardian and parent or guardian consent may be required before a service can be performed
We do not use sensitive or health-related information for unrelated purposes without appropriate consent or another lawful basis
Health information receives additional protections under Australian privacy law
Payments & Third-Party Services
Honey & Hue Beauty uses third-party providers to help operate our website, bookings, payments, communications and other business functions
Payments may be processed through providers such as Square. Payment providers may collect and process payment and transaction information under their own privacy policies
Honey & Hue Beauty may receive information confirming your payment or transaction, however complete payment card information is handled through the relevant payment provider rather than being displayed to us through our website
We may also use website hosting, booking, email and other technology providers where reasonably necessary to operate our business
Square itself explains that it collects payment, transaction and customer information when customers transact with Square sellers
Photos, Videos & Marketing
From time to time, we may ask for permission to take photos or videos of a completed service for our portfolio, website, social media or promotional content
Photos or videos will only be taken or shared for these purposes with your consent
You may decline photos or videos without this affecting your appointment or service
If you later change your mind about content you previously approved, you may contact us and we will take reasonable steps regarding its future use
Website & Cookies
Our website may use cookies and similar technologies to support website functionality, security and performance
Third-party services used or embedded on our website may also collect technical information or use cookies in accordance with their own privacy policies
This may include information such as browser type, device information, pages visited and general website activity
We do not intentionally use this information to identify you unless it is necessary for website operation, security or another purpose disclosed to you
Storage, Security & Overseas Processing
Honey & Hue Beauty takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure
Information may be stored electronically through our website, booking systems, payment providers, email services or other secure business systems
Access to personal information is limited to those who reasonably require it for business or service purposes
Some third-party service providers may store or process information using infrastructure located outside Australia. Those providers are responsible for handling information in accordance with their applicable privacy terms and obligations
No electronic storage or transmission method can be guaranteed to be completely secure, however we take reasonable steps to protect the information in our care
The OAIC specifically requires APP entities to address overseas disclosure in their privacy policy where applicable
Accessing or Correcting Your Information
You may contact Honey & Hue Beauty if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before providing access to or changing personal information.
Requests can be made by emailing:
contact@honeyandhuebeauty.com.au
We will respond to reasonable requests as soon as practicable.
Access and correction procedures are among the matters an APP privacy policy is expected to explain
Privacy Concerns & Complaints
If you have a question or concern about how Honey & Hue Beauty has handled your personal information, please contact us so we can review the matter.
Email: contact@honeyandhuebeauty.com.au
We will take reasonable steps to investigate privacy concerns and respond appropriately.
Where applicable, you may also have the right to raise a privacy complaint with the Office of the Australian Information Commissioner (OAIC).
The OAIC requires covered entities to explain how privacy complaints can be made and handled
Changes to This Privacy Policy
Honey & Hue Beauty may update this Privacy Policy from time to time to reflect changes to our services, website, systems or legal obligations.
The most current version will be published on our website.
Last updated: 18 September 2026
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